Advantages of Switching To a Hosted PBX System

You’ve probably wondered if your current phone system will meet your future business needs as you’ve watched many businesses upgrade to cloud-based systems. A hosted PBX system provides a slew of benefits that make moving your phone system to the cloud a no-brainer.

Here are some of the key advantages of a hosted PBX system

Significant Savings

Significant savings

Since everything is stored in the cloud, you don’t have to spend money on expensive hardware, installation, or maintenance with hosted PBX systems. You only pay for the services you use with a hosted PBX system.

The hosted PBX system is not restricted to any geographical location, so business owners can save a lot of money on their phone bills. Your company’s entire communication is consolidated into a single cloud-based system, allowing you to make and receive calls for free.

Time Efficient

Time-efficiency

The setup of a hosted PBX system is quick and straightforward. It has a user-friendly interface that you can access from your desktop to get it up and running. Compared to a traditional PBX system, which can take days, if not weeks, adding and removing users from your phone system takes only minutes.

Hosted PBX also saves time on server maintenance and equipment upgrades because your service provider typically has a team of experts working 24/7 to ensure you don’t have any downtime.

Flexibility 

Increase your flexibility using VoIP phone/ IP phone

Using your VoIP phone or a smartphone with VoIP call center software, you can connect from anywhere with a hosted PBX. A hosted PBX system allows you to work from home and monitor daily operations.

Due to the flexibility, you can virtually connect with your customers using toll-free numbers or virtual phone numbers, which improves your customer reliability.

Advanced Features

IVR Phone system

You have access to standard PBX features with a hosted PBX system, and you can pay for additional add-ons from our service provider or skip those you don’t need.

A web portal typically includes call control, a voice menu, time conditions, and more. As new features are added, and existing ones are upgraded, these features are constantly updated.

Scalability 

Scalability

Businesses expand and contract regularly. In-house PBX systems require you to set aside resources and pre-allocate space for future expansion, which means you’re paying for resources that aren’t being used and may or may not be needed in the future. You can easily add and remove users from your system based on your business needs.

Reliability 

Reliability

A hosted PBX system is considered far more reliable than a traditional PBX system that relies on fixed copper lines and is more susceptible to damages such as hardware failure and power outages. Your service provider manages a hosted PBX system that is connected to the internet. This means that your service providers will usually have a backup plan in place to ensure that your services are not disrupted in the event of a natural disaster.

Real-time Monitoring and Analysis

Real-time monitoring and analysis 

Hosted VoIP phone systems give you real-time statistics and allow you to keep track of all your PBX’s activities. Through a web portal accessible on your preferred device, you can keep track of ongoing or missed calls, active and available agents, call rates, and more.

Reporting tools on your PBX system can help you make informed business decisions by analyzing employee performance, viewing instant call recordings, and more. To make analysis simple to understand, the reporting tool collects data and organizes it using statistical tools such as mean, pie charts, and other graphs.

You’re probably looking for a dependable service provider after reading about some of the many benefits of switching to a hosted PBX system. Aavaz FreePBX is a great place to start. Aavaz PBX is a well-known and dependable service provider that can assist you in meeting your current, future, and future business telephony needs.

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